Q. How do I cancel my subscription?
A - Simply login to your account at esianmall.com. From there you will see a list of active subscriptions. Click EDIT to get into the subscription and then click CANCEL SUBSCRIPTION. You will be billed for any subscriptions remaining in your cycle, but your subscription will not renew after that. If you have any questions whatsoever regarding cancelling please get in touch with us at email@example.com. Users can cancel and pause the service at any time before their upcoming billing day. upcoming billing day is indicate in the 'My Account'-----'My Subscription' and also 'My Account'-----'My Subscription'----'Manage/Edit' page User must cancel their subscription before next billing day for each period in order to avoid billing of the next period’s Service fee to their chosen payment method. Otherwise, User will be billed again on their billing payment date and will receive the next month's box.
Our system just get updated , if you purchase after 10/6th 2016, you will be able to manage your subscription in the new system. here is the detail you can manage your subscription.
After click the manage, you will be able to enter your subscription page, inside you can manage your subscirption, cancellation(after you cancel the subscription, you can still reactive the subscription plan by click the reactive button ), billing payment update, viewing invoice.
If you purchase before 10/6th 2016, you will be able to manage your subscription in the old system. here is the detail you can manage your subscription.