Q: Why my payment is failed, and the window shows: The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.
A: Your recently payment through EsianMall was failed due to the AVS mismatch. Please make sure your billing address match with your credit or debit card address. How to change your billing address? You can update your billing address by login to your account dashboard-'address book'-'change address' . At there you can update your new billing address by choosing ' use as my deafult billing address'.(https://www.esianmall.com/customer/address/) So when you check out you have the option to choose your new billing address. If you using gift card to make the purchase please make sure you register your gift card with billing address before you make the purchase. For more details Please visit our FAQ Page